Can't Pay For Order?

I just placed an order and when I try and check out using the PayPal button, a PayPal window flickers open and then immediately closes and the credit card button doesn't work. I've tried on 3 different computers and tried logging out and logging in again. Is anyone else having an issue paying for their order?

Yep, I'm having the exact same thing happen.

same thing and symptoms: Mac OS, Windows, IOS, multiple browsers, VPN on/off - still can't pay

Have 3 customers with same issue.

Me three! Thought it was pop-up blocker.

Same issue....

Yeah. Not working for me right now either.

Same, but I was finally able to pay through the iOS app using PayPal. When I paid, the app kicked me back to the payment page with an error message, but when I checked the order in a web browser again, the payment had gone through.

same issue, seems pretty widespread

I've just run into the same thing. If it's this widespread somebody at Discogs (or Paypal) will fix it.

Has anyone reported this to Discogs ? https://.discogs.versitio.com/hc/en-us/requests/new

I haven't had any sales in a while and I wonder if issue this is why.

I reported this to and also included a link to this topic.

I was trying to place an order on my phone and the same thing happened. I thought maybe my phone was the problem, so I rushed home to complete the payment from my computer the same thing still happened. I was so worried the seller might think I'm being difficult so I showed them this post and told them I'll try again tomorrow.

Someone just bought one of my records and payment was received, so this problem apparently doesn't apply to every order

Same here. Trying to pay for like 6 different orders and the Paypal window closes before I can get to it. Tried it in different browsers and on both old and new machines and nothing works.

datsyuk_my_deke
Same, but I was finally able to pay through the iOS app using PayPal. When I paid, the app kicked me back to the payment page with an error message, but when I checked the order in a web browser again, the payment had gone through.

Same for me, the iOS app worked when nothing else would.

Kapryov
I reported this to and also included a link to this topic.

I did the same.

I just ed the app to my phone (android) and was able to pay through the app.

yeah, app seems to be fine, all my payments just worked through the app

Thanks folks for posting about the app workaround (didn't even realize Discogs had one). Even using that, after going through the PayPal flow, the invoice still showed as needing to be paid. Had to refresh to see the confirmation.

Anyway, hope the pipeline to PayPal is fixed on the website soon.

Same issue here, iOS & macOS.

I couldn't the iOS app to an Android phone but was able to pay through the Play Store app.

I just ed the app on an iPad and was able to make the payment. I hate the app and its stupid little phone screen format. That's why I rely on the regular internet site on my desktop and on the tablets. Discogs will have to fix this very soon.

Wow. they are really putting those fees on shipping to good use (yes, still bitter about that ridiculous move).

PhantomOfTheAlbum
2 full weeks with no sales. I'm wondering if anyone else going through a scary slump.

This thread is your answer.

This problem has been haunting discogs for the good part of the past few months. I find it hard to believe that discogs isn't putting this problem as a top priority on the list of interventions. This site's existence relies on transactions!

Also this: https://status.discogs.versitio.com/cmag5jta3002t3u8vm2ul0yy1

I've had 8 orders since yesterday. 4 have been paid and 4 have not. Only one of the have nots messaged me about their inability to pay. He asked for me to invoice him directly from PayPal but I know that is not allowed, since that would be fee avoidance. But how are we supposed to get paid if the checkout does not work?

Same issue as all of you have !
Very annoying .------

I'm thinking there's a recurring issue.

Bump.........

I have a slightly different problem, I pay by card, I don't have a PayPal and at first the system started asking for an OTP code, which didn't happen before, when I entered the code, no payment occurred, although the operation was supposedly completed successfully, then my card just doesn't go through. And so for the second day. I have 4 unpaid orders and today at some point everything worked and I managed to pay for one of the four orders, then again the OTP request started again without payment, then nothing again, try another card. And I don't have another one and I'm not sure that another one would work now

In general, this is annoying, you used to have payment by card without PayPal, it is obvious that they have problems. You removed the form of payment by card, and payment through PayPal does not work now. What a cool monopoly of one system. Maybe that is why other forms of payment were needed, so that if one does not work, then there is another? Some kind of fascism. The brainchild of a fascist musk. To get into everything, crush everything under itself and dictate its will to everyone

I'm thinking there's a recurring issue.

Just wanted to make a purchase myself, and hey ho, same issue as 3 bloody years ago... ( https://discogs.versitio.com/forum/thread/923404 )
You'd think they had enough time to fix this... things really went downhill after they partnered with Paypal 🙄

I'm thinking there's a recurring issue.

https://discogs.versitio.com/forum/thread/1122471

Bump......